Professional
Apple Diagnostic
We don't guess — we diagnose. At intake you get a complete free preliminary diagnostic, whether you choose to repair or not. If the issue requires in-depth investigation, the 180 RON diagnostic is included in the repair price.
Free
Preliminary diagnostic
180 RON
In-depth diagnostic
1-24 hours
Diagnostic result
Written quote
Fixed price
Two levels of diagnostic
Every device received in service goes through a free preliminary diagnostic. If the issue requires in-depth investigation, we move on to the in-depth diagnostic.
Preliminary diagnostic
0 RON
At intake, regardless of your decision
- ✓ Complete external visual inspection
- ✓ General functionality check
- ✓ Battery, display, ports testing
- ✓ Identification of symptoms and probable causes
- ✓ Indicative price and time estimate
- ✓ Free even if you don\'t repair
Ideal for: worn battery, broken screen, software issues, faulty charging, and any visible or easy-to-identify defect.
In-depth diagnostic
180 RON
Deducted from the repair price if you repair
- ✓ Everything in the preliminary diagnostic
- ✓ Full device disassembly
- ✓ Logic board inspection under microscope
- ✓ Electrical testing with oscilloscope and multimeter
- ✓ Exact identification of the faulty component
- ✓ Written quote with fixed price
Required for: MacBook won\'t turn on, liquid damage, intermittent defects, logic board issues, and any hidden cause requiring investigation.
How it works
From intake to quote — transparent and no surprises.
Bring the device
Come to the shop or send by courier. Walk-in Mon-Fri 08:30-17:30, no appointment.
Preliminary diagnostic
We check on the spot: functionality, battery, display, ports. Completely free, regardless of your decision.
In-depth diagnostic
If needed: disassembly, microscope, electrical testing. 180 RON, included in the repair.
Written quote
Exact cause, required part, total price (component + labour + VAT), estimated time.
You decide
Agree? We repair. Disagree? You only pay the in-depth diagnostic (if it was needed).
What do we check during the diagnostic?
Our diagnostic is complete — we don\'t stop at the first symptom but check the entire device.
MacBook Air & Pro
- ✓ Power circuit and battery management
- ✓ Logic board — visual + electrical inspection under microscope
- ✓ Battery — cycles, capacity, cell condition
- ✓ Display — backlight, pixels, flex cable, True Tone
- ✓ SSD — SMART status, read/write speeds
- ✓ Keyboard, trackpad, speakers, microphones
- ✓ Wi-Fi, Bluetooth, FaceTime camera, sensors
- ✓ USB-C / Thunderbolt / MagSafe ports
- ✓ Thermal status and fans
iPhone & iPad
- ✓ Battery — capacity, cycles, health status
- ✓ Display — touch, True Tone, Face ID / Touch ID
- ✓ Logic board — boot, power, circuits
- ✓ Front + rear camera, flash, autofocus
- ✓ Speakers, microphones, earpiece
- ✓ Lightning / USB-C charging port
- ✓ Wi-Fi, Bluetooth, GPS, NFC
- ✓ Water resistance (sealing)
- ✓ Software status and general functionality
iMac & Mac Mini
- ✓ Power — internal PSU, power circuits
- ✓ Logic board — full inspection
- ✓ Display — backlight, pixels, uniformity
- ✓ SSD / Fusion Drive — status and performance
- ✓ Ports, Wi-Fi, Bluetooth, camera, speakers
Apple Watch
- ✓ Battery — capacity and health status
- ✓ Display — touch, OLED, glass
- ✓ Wireless charging — coil and contact
- ✓ Digital Crown, side buttons
- ✓ Sensors — heart rate, accelerometer, gyroscope
Why does professional diagnostic matter?
Many Apple repair shops in Bucharest practice "diagnostic by eye" — they open the device, look quickly, and propose replacing the most expensive component. If that doesn\'t work, they try another. Result: large invoices, repeated repairs, and frustration.
At Radical Service, the diagnostic is a systematic procedure. We use professional equipment to identify the exact cause of the defect: a 40x microscope for visual inspection of the logic board, multimeter and oscilloscope for testing electrical circuits, lab power supply for verifying current draw at startup, and specialised software for testing components.
The result is a precise written quote: you know exactly what broke, which part needs replacing, how much it costs (component + labour + VAT), and how long the repair takes. There are no surprises at handover. If during the repair we discover an additional issue, we contact you for approval before continuing.
Correct diagnostic saves money. A concrete example: a MacBook Pro that won\'t turn on. A shop without professional diagnostic might propose "logic board replacement" — cost: 3,000-5,000 RON. At diagnostic we discover it\'s a single burnt capacitor on the power circuit. Real repair: 720-1,800 RON. The difference can be thousands of RON.
Equipment used in the diagnostic
We don\'t guess the cause of the defect. We identify it with professional equipment.
40x Stereo microscope
Detailed visual inspection of the logic board: corrosion, burns, solder cracks, damaged components — invisible to the naked eye.
Multimeter and oscilloscope
Electrical testing of circuits: voltages, resistances, waveforms. We identify the exact faulty trace on the board.
Lab power supply
We power the logic board controllably and monitor current draw in real time. Short circuits manifest as abnormal consumption — we identify them instantly.
Thermal camera
We visualise overheating points on the board. A short-circuited capacitor generates local heat — the thermal camera spots it in seconds.
Diagnostic software
Apple and third-party tools for testing sensors, battery, SSD, and complete hardware functionality.
Ultrasonic bath
For liquid-damaged devices: we fully clean the logic board, removing corrosion and minerals from places inaccessible by hand.
How much does the diagnostic cost?
Preliminary
0 RON
At intake, regardless of decision
- ✓ Functionality check
- ✓ Battery, display testing
- ✓ Causes and price estimate
- ✓ No obligation
In-depth + you repair
0 RON
180 RON included in the repair price
- ✓ Disassembly + microscope
- ✓ Full electrical testing
- ✓ Written quote with fixed price
- ✓ Written warranty on repair
In-depth without repair
180 RON
If you don\'t want to repair with us
- ✓ Complete diagnostic
- ✓ Written quote with exact cause
- ✓ Honest advice: worth it or not
- ✓ No obligation to repair
Prices are identical for all Apple devices: iPhone, MacBook, iPad, iMac, Apple Watch.
When do you need a professional diagnostic?
Not every defect requires bench diagnostic. If you have a visibly broken screen or a battery that no longer holds a charge, the cause is obvious — you can go straight to repair. But there are situations where professional diagnostic makes the difference between a successful repair and money thrown away:
MacBook won\'t turn on — could be power, battery, SMC, SSD, or logic board. Without diagnostic, any replacement is a guess. Diagnostic identifies the exact cause and avoids unnecessary replacements. Read more: MacBook won\'t turn on — causes and solutions.
Liquid-damaged device — even if it works now, corrosion spreads over time. Visual diagnostic under microscope shows exactly affected areas and prevents future defects.
Intermittent defects — MacBook shuts down by itself, screen flickers occasionally, Wi-Fi drops randomly. These symptoms have hidden causes that only systematic testing reveals.
You want a second opinion — went to another shop and got too high a quote? Our independent diagnostic confirms or refutes the cause and price proposed elsewhere.
Buying a second-hand device — want to make sure the MacBook or iPhone you\'re buying doesn\'t have hidden issues? Complete diagnostic gives you a clear picture of the real condition.
Why choose diagnostic at Radical Service
Real diagnostic, not by eye
We use microscope, oscilloscope, lab power supply. We identify the exact cause, we don't guess.
Written and transparent quote
You receive the cause, required part, total price and estimated time. You decide whether to repair.
Free if you repair
The 180 RON diagnostic is fully deducted from the repair price. Repair? You don't pay for diagnostic.
Result within 24 hours
Simple issues: on the spot. Complex logic board defects: max 24 hours. We contact you immediately.
English-speaking team
Every estimate, technical explanation and follow-up email in English if you prefer. WhatsApp also in English.
We accept courier too
Not from Bucharest? Send the device by courier. Fast diagnostic, free return.
Frequently asked
Do your technicians speak English?
Is the diagnostic really free?
How long does the diagnostic take?
Can I wait for the diagnostic on the spot?
What do I receive after the diagnostic?
Do you diagnose iPhone, iPad, iMac, Apple Watch too?
What happens if it can't be repaired?
Can I send the device by courier?
Do I need an appointment?
Will I lose data during the diagnostic?
Do you also diagnose liquid-damaged devices?
Got a problem with your Apple device? Free preliminary diagnostic.
40 Aristotel Pappia St., Sector 1, Bucharest · Mon-Fri 08:30-17:30 · English-speaking