Apple Service Warranty
Every repair done at Radical Service comes with a written warranty. If the part installed by us fails within the warranty period, we replace it free of charge — no debate, no hidden costs.
3 months
iPhone — any repair
12 months
MacBook — standard
3 months
MacBook — board / display / liquids
Written
On fiscal receipt
Warranty periods by repair type
Warranty applies from the date the repaired device is handed over and covers the replaced part and labour.
iPhone — 3-month warranty (all repairs)
| Repair type | Warranty |
|---|---|
| iPhone battery replacement | 3 months |
| iPhone display replacement | 3 months |
| iPhone back glass replacement | 3 months |
| iPhone charging port replacement | 3 months |
| iPhone earpiece / speaker replacement | 3 months |
| iPhone camera replacement | 3 months |
| iPhone logic board repair | 3 months |
| Any other iPhone repair | 3 months |
MacBook — 12-month standard warranty, 3-month exceptions
| Repair type | Warranty |
|---|---|
| MacBook battery replacement | 12 months |
| MacBook keyboard replacement | 12 months |
| MacBook trackpad replacement | 12 months |
| MacBook speakers replacement | 12 months |
| Any other MacBook component | 12 months |
| MacBook display replacement | 3 months |
| MacBook logic board repair | 3 months |
| MacBook liquid damage cleaning | 3 months |
The exact warranty for your repair is mentioned on the quote and on the fiscal receipt.
What the warranty covers and doesn't cover
✓ Covered
- ✓Defect of the part installed by us — if the battery, display or any component installed by us fails within warranty
- ✓Replacement labour — you don\'t pay anything extra for disassembly and reassembly
- ✓Spare part — you receive a new / refurbished component, free of charge
- ✓Same defect on logic board repair — if the repaired circuit fails again
- ✓Courier transport (return) — if the device was sent by courier
✕ Not covered
- ✕Subsequent physical damage — fall, impact, pressure on the device after the repair
- ✕Subsequent liquid damage — liquid spilled on the device after the repair
- ✕Intervention at another shop — if the device is taken to another shop, the warranty for components in warranty is void
- ✕Defects in other components — the warranty only covers the part/repair performed, not the entire device
- ✕Normal wear — natural battery degradation (cycles) does not constitute a warranty defect
How to claim your warranty
The process is simple, fast and bureaucracy-free.
Contact us
Call, message on WhatsApp or come in directly. Describe the symptom — we immediately check if it's covered by warranty.
Bring the device
To the shop or by courier. You only need the invoice / fiscal receipt from the previous repair.
We verify and repair
We confirm the defect falls within warranty, replace the part and fully test. No charges.
Pick up the device
Done. Warranty remains valid per the originally established date — it doesn't reset and doesn't extend.
Detailed warranty conditions
The warranty document is the fiscal invoice or fiscal receipt issued at repair completion. It mentions: repair type, installed part, completion date and warranty period. Keep this document — it\'s required for any warranty claim.
Warranty verification — when receiving the device under warranty, we check whether the reported defect is related to the previous repair and whether there are no signs of unauthorised intervention, physical damage or subsequent liquid damage. Verification usually takes 1-2 hours.
Warranty applies only to the part / repair performed. If we replaced the battery and later the display fails (from another cause), the display is not covered by the battery warranty. Each component has its own separate warranty.
iPhone — 3 months for any repair. Regardless of the type of intervention (battery, display, port, camera, logic board), the iPhone warranty is 3 months from the handover date.
MacBook — 12 months standard, with 3 exceptions. Most MacBook repairs (battery, keyboard, trackpad, speakers etc.) have 12-month warranty. Exceptions are: display replacement (3 months), logic board repair (3 months) and liquid damage cleaning (3 months) — due to complexity and external factors that can influence the durability of these interventions.
Warranty does not reset. If a component is replaced under warranty, the warranty term remains the one originally established, from the original repair date. No new warranty period is granted at the warranty intervention.
Intervention at another shop = loss of warranty. If the device goes to another shop (regardless of reason), we no longer grant warranty afterwards for components that were within warranty with us. This is a firm condition — we recommend contacting us first if you have any issue with a device under warranty.
Frequently asked questions about warranty
Is the warranty in writing?
What happens if the part fails within warranty?
Does the warranty reset after a warranty intervention?
I lost my invoice. Can I still claim the warranty?
Does the warranty cover other defects that appear later?
If my display broke after the battery replacement, do I lose the battery warranty?
Can I claim warranty if I've been to another shop in the meantime?
Is the warranty valid for devices sent by courier?
Need warranty service or have a question?
40 Aristotel Pappia St., Sector 1, Bucharest · Mon-Fri 08:30-17:30 · English-speaking