What we received: a cracked screen and a dented frame
The phone had fallen on a corner. The glass was cracked across the whole surface, with the impact point at the bottom left, and the aluminium frame had bent right at that corner. The display still worked, but the cracks covered the entire screen.
The official quote: display and a new housing
The customer first went to an official repair centre. Because of the dented frame, the quote included not just the display but also replacing the housing: over 6,000 lei in total, with an estimated turnaround of 10 days. Then they came to us.
What we did, in under an hour
1. Frame straightened, not replaced
The frame was bent only locally, at the corner. We straightened it professionally with specialised presses, so the new display would sit perfectly. The phone’s original body stayed.
2. New genuine Apple Service Pack display
We fitted a new, genuine display from its original packaging, with a serial number on the box. At the end, iOS confirmed it as a genuine Apple part.
After: new display, corner back in shape
At the end, iOS opened the „Finish Repair” screen and confirmed: „Display: This is a genuine Apple part.” The frame corner is straight again and the display sits perfectly. Only a faint mark remains on the aluminium, where the impact was.
Official repair centre vs. Radical Service, on the same phone
Official repair centre
over 6,000 lei
display + new housing · 10 days
Radical Service
3,000 lei
new genuine display + straightened frame · under an hour
Less than half the price, the same day. The difference comes from two things: we straightened the frame instead of replacing it, because the impact was local, and we had the genuine display in stock, so no order was needed.
Don’t reset your phone before a repair
Unfortunately, the customer had reset the phone before coming to us. It wasn’t necessary: with us, a screen replacement doesn’t touch your data, and photos, apps and settings stay intact on the device. A recent backup is always a good idea, but a reset isn’t a step we ask for.